Warranty

Warranty terms

We're with you after you buy. Here are the full warranty terms, in plain words.

1. The warranty covers the software for 12 months, starting from the date you receive the device or the purchase date on your receipt.
2. The warranty covers manufacturing faults only, such as system or sound faults, or a device that doesn't match the specifications on the box.
3. The warranty doesn't cover faults caused by misuse, wrong installation, unauthorized updates or non-original accessories.
4. The warranty is void if the device is broken, damaged on the outside, or exposed to water, heat, humidity, voltage swings or any other external factor.
5. The warranty doesn't cover faults caused by a car that doesn't support Apple CarPlay, or by a fault in the car's system or USB port.
6. To use the warranty, you need the original box with all its contents, and the purchase receipt.
7. If a manufacturing fault is confirmed, the device is repaired or replaced at the company's discretion. If no replacement is available, the customer may get a refund as long as the device is under warranty.
8. The company doesn't cover delivery costs or any expenses beyond the value of the device.
9. This warranty can't be transferred to another person. It's cancelled if the device is tampered with or sold to a new owner.
10. The company may change or update the warranty terms in line with its policy, without affecting basic consumer rights.